1. Connect Your HubSpot Account

Click the “Install App” button to link your HubSpot account.

Install


2. Login to Your HubSpot Account

Simply use your standard HubSpot login credentials.

Login


3. Select Your HubSpot Account

If you have multiple accounts, select the one you wish to use. Single accounts will be chosen automatically.

Account


4. Confirm Permissions

Approve the necessary permissions for Meddicc Score to interface with your HubSpot CRM and click on “Connect app”.

Permissions

5. Access Meddicc Score from the HubSpot Sidebar

Locate Meddicc Score within the HubSpot sidebar under Deal.

Access from Sidebar


6. Begin Scoring

  • The first time you access a Deal, the default framework (normally MEDDICC) is used. (The default framework can be changed in the Settings.)
  • Meddicc Score retrieves the relevant information of the last 100 Deal Engagements (Emails, Meetings, Calls, Tasks, Notes…) recorded in HubSpot. AI analyzes this data to auto-fill responses for the Framework Questions. Note: Comments to engagements are not gathered since they are not available through the HubSpot API.
  • Then the AI model return a Score based on the data introduced and feedback for every step. The responses, feedback and score are stored.
  • Users can manually update the pre-filled responses on the form at any time.
  • Clicking on Score will trigger the AI to reassess and recalculate the Score based on updated data.

Auto scoring

  • Users can also modify the Score manually by clicking the pencil icon below the score.
  • All scores are stored in HubSpot as a property (custom variable) named “score_meddicc”.

Manual Scoring


7. Change the Framework

  • Users can select a different qualification framework for each Deal.
  • AI will prepopulate the selected framework with relevant information from the Deal.
  • However, switching frameworks will not automatically recalculate the Score, ensuring that old responses remain accessible.
  • Users can return to the previous framework at any time.

Begin Scoring


8. Settings: Editing the framework questions and default framework

  • Clicking the gear icon on ‘Select Framework’ allows you to edit the questions for that framework. The change will apply to all account members (not just the individual user). The modification will not affect the answers or scores previously submitted but will update the questions for all deals where that framework has been used.

Editing

  • Turning on the ‘Default Framework’ switch will set the selected framework as the default for the entire account. Every new deal will use this framework by default. The change will not affect the answers or frameworks previously submitted in existing deals. The default framework is initially set to MEDDICC.

Editing


9. Report and Export

  • Clicking on Report, a full account pipeline summary can be found.
  • From the report is possible to download a CSV with all the notes and scores saved.

Reporting

  • The Score is also available as a custom Hubspot property (score_meddicc), and can be used in reporting, columns, etc.

Reporting


10. Upgrade to Premium

If you like Meddicc Score and want to use it for more than 5 deals, you can upgrade easily from the own app. Click on “Upgrade Now” and you will go to a checkout powered by Stripe.

Ugrade

Navigate to Settings > Integrations > Connected Apps in HubSpot to uninstall Meddicc Score without impacting your HubSpot data.

Uninstall

I cannot see Score as a property / The Score property in HubSpot is not updated automaticallyPermalink

To enable this, you may need to reauthorize the app for the new permits required. Please click here

Install

You may also need before that, to have permits to add new properties (or someone else who has authorized the app with all the permits). Partner accounts with permits may be not enough. For reference, the Scope requiered is "crm.pipelines.orders.write".

troubleshooting

If does not work even after re-installation, then user needs to create the variable manually. It can be done in Settings > Data Management > Properties > Create property:

troubleshooting

It is very important to make it work that:

  • The internal name be exactly “score_meddicc”
  • Object type is “Deal”
  • Group is “Deal information”
  • The property label “Score” (but it can be different)

troubleshooting

  • "Field type": # Number
  • "Number format": Formatted number

troubleshooting

These are optional but recommended for validation:

  • "Set min value limit": 0
  • "Set max value limit": 100
  • "Set max number of decimal places": 0

troubleshooting


The AI Autofill is not taking information from my EmailsPermalink

To enable this, you may need to reauthorize the app for the new permits required (access to read emails basically). Please click here:

Install

In all cases, the information extracted from emails is limited to the initial portion of each email. This helps avoid processing repetitive long threads, legal disclaimers, and other non-essential content. However, if critical Deal information is buried deep within the email threads or other engagements, the AI might not capture or interpret it accurately. Also AI tends to allucinate sometimes, please check important facts.


How can add a discount codePermalink

On the checkout Stripe page, there is a button ‘Add Code’ where you can add yu discount code. The price will be automatically updated. If you face any problem or the code not longer works, please Contact Us:

troubleshooting

troubleshooting

If you already have a subscription and want to add a coupon code, it cannot be done automatically, please Contact Us


How can I cancel or manage my subscription?Permalink

If you want to cancell your subscription or change de invoice details, you can access the Customer Portal by clikcing on “Manage my subscription”

troubleshooting

troubleshooting